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Privacy Policy


Global Investa Capital (GIC) collects some Personal Data from its Users.

a). Owner and data controller

PT. Global Investa Capital – Centennial Tower Level 29, Jalan Jenderal Gatot Subroto No. 27, Karet Semanggi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, 12950 Owner contact email: [email protected]

b). Types of data collected

Among the types of Personal Data that GIC collects, by itself or through third parties, there are: Cookies; Usage Data; email address; first name; last name; phone number; address; gender; date of birth; country; ZIP/Postal code.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using GIC. Unless specified otherwise, all Data requested by GIC is mandatory and failure to provide this Data may make it impossible for GIC to provide its services. In cases where GIC specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies - or of other tracking tools - by GIC or by the owners of third-party services used by GIC serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through GIC and confirm that they have the third party's consent to provide the Data to the Owner.

c). Mode and place of processing the data

Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of GIC (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Storage Time
Data is stored for the time necessary to provide the services requested by the User, or for the purposes described in this document. Users may request the Data Controller to suspend or delete such data at any time.

d). Penggunaan Data yang dikumpulkan

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Tag Management, Interaction with live chat platforms, Remarketing and behavioral targeting, Contacting the User, Managing contacts and sending messages and Handling payments. Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

e). Detailed information on the processing of personal data

Personal Data is collected for the following purposes and using the following services:

Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Ads conversion tracking (Google Inc.)
Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location GIC is accessed from, that connects data from the Google Ads advertising network with actions performed on GIC. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy. Privacy Shield participant.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of GIC, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out.

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on GIC. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy. Privacy Shield participant.

Display Advertising extension for Google Analytics (Google Inc.)
Google Analytics on GIC might use Google's Interest-based advertising, 3rd-party audience data and information from the Doubleclick Cookie to extend analytics with demographics, interests and ads interaction data. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out.

Contacting the User
Mailing List or Newsletter (GIC)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning GIC. Your email address might also be added to this list as a result of signing up to GIC or after making a purchase. Personal Data collected: address; email address; first name; last name; phone number.

Contact form (GIC)
By filling in the contact form with their Data, the User authorizes GIC to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: address; country; date of birth; email address; first name; gender; last name; phone number; ZIP/Postal code.

Handling payments
Payment processing services enable GIC to process payments by credit card, bank transfer or other means made via any bank registered in Indonesia. To ensure greater security, GIC shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

Interaction with live chat platforms
This type of services allows Users to interact with third party live chat platforms directly from the pages of GIC, for contacting and being contacted by GIC support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Zopim Widget (Zopim Technologies Pte Ltd)
The Zopim Widget is a service for interacting with the Zopim live chat platform provided by Zopim Technologies Pte Ltd. Personal Data collected: Cookies; Usage Data. Place of processing: Singapore - Privacy Policy.

Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Mandrill (The Rocket Science Group, LLC.)
Mandrill is an email address management and message sending service provided by The Rocket Science Group, LLC. Personal Data collected: email address; Usage Data. Place of processing: US - Privacy Policy.

Mailchimp (The Rocket Science Group, LLC.)
Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC. Personal Data collected: email address Place of processing: US - Privacy Policy. Privacy Shield participant.

Mailgun (Mailgun Technologies, Inc.)
Mailgun is an email address management and message sending service provided by The Mailgun Technologies, Inc. Personal Data collected: email address; Usage Data. Place of processing: US - Privacy Policy.

Remarketing and behavioral targeting
This type of service allows GIC and its partners to inform, optimize and serve advertising based on past use of GIC by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

Remarketing with Google Analytics (Google Inc.)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location GIC is accessed from, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out. Privacy Shield participant.

Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of GIC with the Facebook advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out.

Twitter Remarketing (Twitter, Inc.)
Twitter Remarketing is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of GIC with the Twitter advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out. Facebook Custom Audience (Facebook, Inc.) Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of GIC with the Facebook advertising network. Personal Data collected: Cookies; email address. Place of processing: US - Privacy Policy - Opt Out. Twitter Tailored Audiences (Twitter, Inc.) Twitter Tailored Audiences is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of GIC with the Twitter advertising network. Personal Data collected: Cookies; email address. Place of processing: US - Privacy Policy - Opt Out.

Google Ads Remarketing (Google Inc.)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location GIC is accessed from, that connects the activity of GIC with the Google Ads advertising network and the DoubleClick Cookie. Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out. Privacy Shield participant.
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on GIC in a centralized fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google Inc.)
Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on the location GIC is accessed from. Personal Data collected: Usage Data. Place of processing: US - Privacy Policy. Privacy Shield participant.

f). Further information about personal data

• Marketing Communications
Official GIC marketing communication channels: Client Terminal internal mail Mobile push notifications Web push notifications Instant Messenger (Viber, Telegram, Facebook Messenger, WhatsApp etc.)

• TLS data security/encryption
GIC uses Transport Layer Security (TLS) encryption (also known as HTTPS) for all transmitted data. All the data is sent over an encrypted TLS 1.2 connection. In no case card(s) data are saved nor stored within the infrastructure of GIC

g). Additional information about data collection and processing

Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of GIC or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data
In addition to the information contained in this privacy policy, GIC may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, GIC and any third-party Services may collect files that record interaction with GIC (System logs) use other Personal Data (such as the IP Address) for this purpose. Information not contained in this policy More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
GIC does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within GIC and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through GIC (or third-party services employed in GIC), which can include: the IP addresses or domain names of the computers utilized by the Users who use GIC, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User
The individual using GIC who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or another body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency or another body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of GIC. The Data Controller, unless otherwise specified, is the Owner of GIC.

GIC (or this Application)
The means by which the Personal Data of the User is collected and processed.

Service
The service provided by GIC as described in the relative terms (if available) and on this site/application.

Cookies
Small piece of data stored in the User's device.

Legal Information
This privacy statement has been prepared based on provisions of multiple legislations. This privacy policy relates solely to GIC, if not stated otherwise within this document.
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89 Tagore Ln
Singapore 787531
Sahid Sudirman Center, Floor 20A
Jend. Sudirman St. No.86
Central Jakarta 10220
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