Privacy Policy

  1. Owner and Data Controller

    Global Investa Capital Pte. Ltd. – Gedung Sahid Sudirman Centre Lantai 20 Unit A Jl. Jenderal Sudirman No 86 Desa/Kelurahan Karet Tengsin,Kec. Tanah Abang , Kota Adm. Jakarta Pusat, Provinsi DKI Jakarta Kode Pos 12195 Owner contact email: [email protected]

  2. Types of Data Collected

    Among the types of Personal Data that GIC collects, by itself or through third parties, there are: Cookies; Usage Data; email address; first name; last name; phone number; address; gender; date of birth; country; ZIP/Postal code.

    Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

    Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using GIC. Unless specified otherwise, all Data requested by GIC is mandatory and failure to provide this Data may make it impossible for GIC to provide its services. In cases where GIC specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

    Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies - or of other tracking tools - by GIC or by the owners of third-party services used by GIC serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through GIC and confirm that they have the third party's consent to provide the Data to the Owner.

  3. Mode and Place of Processing the Data

    1. Methods of Processing the Data

      The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of GIC (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

    2. Place

      The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

    3. Storage Time

      Data is stored for the time necessary to provide the services requested by the User, or for the purposes described in this document. Users may request the Data Controller to suspend or delete such data at any time.

  4. Use of Collected Data

    The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Tag Management, Interaction with live chat platforms, Remarketing and behavioral targeting, Contacting the User, Managing contacts and sending messages and Handling payments. Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

  5. Detailed Information on Processing of Personal Data

      Personal Data is collected for the following purposes and using the following services:

    1. Analytics

      The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    2. Google AdWords conversion tracking (Google Inc.)

      Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location GIC is accessed from, that connects data from the Google Ads advertising network with actions performed on GIC. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy. Privacy Shield participant.

    3. Google Analytics (Google Inc.)

      Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of GIC, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out.

    4. Tag Manager

    5. Facebook Ads Conversion Tracking (Facebook Pixel) (Facebook Inc.)

      Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on GIC. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy. Privacy Shield participant.

    6. Display Advertising extension for Google Analytics (Google Inc.)

      Google Analytics on GIC might use Google's Interest-based advertising, 3rd-party audience data and information from the Doubleclick Cookie to extend analytics with demographics, interests and ads interaction data. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out.

    7. Contacting the User

    8. Mailing List atau Newsletter (GIC)

      By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning GIC. Your email address might also be added to this list as a result of signing up to GIC or after making a purchase. Personal Data collected: address; email address; first name; last name; phone number.

    9. Contact Form (GIC)

      By filling in the contact form with their Data, the User authorizes GIC to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: address; country; date of birth; email address; first name; gender; last name; phone number; ZIP/Postal code.

    10. Handling Payments

      Payment processing services enable GIC to process payments by credit card, bank transfer or other means made via any bank registered in Indonesia. To ensure greater security, GIC shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    11. Interaction with Live Chat Platforms

      This type of services allows Users to interact with third party live chat platforms directly from the pages of GIC, for contacting and being contacted by GIC support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    12. Zopim Widget (Zopim Technologies Pte Ltd)

      The Zopim Widget is a service for interacting with the Zopim live chat platform provided by Zopim Technologies Pte Ltd. Personal Data collected: Cookies; Usage Data. Place of processing: Singapore - Privacy Policy.

    13. Managing Contacts and Sending Messages

      This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    14. Mandrill (The Rocket Science Group, LLC.)

      Mandrill is an email address management and message sending service provided by The Rocket Science Group, LLC. Personal Data collected: email address; Usage Data. Place of processing: US - Privacy Policy.

    15. Mailchimp (The Rocket Science Group, LLC.)

      Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC. Personal Data collected: email address Place of processing: US - Privacy Policy. Privacy Shield participant.

    16. Mailgun (Mailgun Technologies, Inc.)

      Mailgun is an email address management and message sending service provided by The Mailgun Technologies, Inc. Personal Data collected: email address; Usage Data. Place of processing: US - Privacy Policy.

    17. Remarketing and Behavioral Targeting

      This type of service allows GIC and its partners to inform, optimize and serve advertising based on past use of GIC by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

    18. Facebook Remarketing (Facebook, Inc.)

      Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of GIC with the Facebook advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out.

    19. Twitter Remarketing (Twitter, Inc.)

      Twitter Remarketing is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of GIC with the Twitter advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out

    20. Facebook Custom Audience (Facebook, Inc.)

      Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of GIC with the Facebook advertising network. Personal Data collected: Cookies; email address. Place of processing: US - Privacy Policy - Opt Out.

    21. Twitter Tailored Audiences (Twitter, Inc.)

      Twitter Tailored Audiences is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of GIC with the Twitter advertising network. Personal Data collected: Cookies; email address. Place of processing: US - Privacy Policy - Opt Out.

    22. Google Ads Remarketing (Google Inc.)

      Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location GIC is accessed from, that connects the activity of GIC with the Google Ads advertising network and the DoubleClick Cookie. Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings. Personal Data collected: Cookies; Usage Data. Place of processing: US - Privacy Policy - Opt Out. Privacy Shield participant.

  6. Further Information about Personal Data

    1. Marketing communication

      Official GIC marketing communication channels: Internal letters, Client Terminal push notifications, Mobile push notifications, Web push notifications, Instant Messengers (Viber, Telegram, Facebook Messenger, WhatsApp, etc.)

    2. Data security/encryption TLS

      GIC uses Transport Layer Security (TLS) encryption (also known as HTTPS) for all transmitted data. All data is sent through an encrypted TLS 1.2 connection. Under no circumstances are card data stored in the GIC infrastructure.

  7. Additional Information about Data Collection and Processing

    1. Legal actions

      User's Personal Data may be used for legal purposes by the Data Controller, in court or in the stages leading to possible legal action arising from improper use of GIC services or related services. Users declare to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

    2. Additional information about User's Personal Data

      In addition to the information contained in this privacy policy, GIC may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

    3. System logs and maintenance

      For operation and maintenance purposes, GIC and any third-party services may collect files that record interaction with GIC (System logs) or use for this purpose other Personal Data (such as IP Address).

    4. Information not contained in this policy

      More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

    5. User's rights

      Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information provided above.

    6. GIC does not support "Do Not Track" requests

      To determine whether any of the third-party services GIC uses honor the "Do Not Track" requests, please read their privacy policies.

    7. Changes to this privacy policy

      The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using GIC and can request that the Data Controller erase the User's Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

  8. Definitions and legal references

    1. Personal Data (Data)

      Any information regarding an individual, legal person, institution or association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

    2. Usage Data

      Information collected automatically from GIC (or third-party services employed in GIC), which can include: the IP addresses or domain names of the computers utilized by the Users who use GIC, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application), and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

    3. User

      The individual using GIC, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

    4. Data Subject

      The individual or legal person to whom the Personal Data refers.

    5. Data Processor (or Data Supervisor)

      The individual, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

    6. Data Controller (or Owner)

      The individual, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of GIC. The Data Controller, unless otherwise specified, is the Owner of GIC.

    7. GIC

      The hardware or software tool by which the Personal Data of the User is collected.

    8. Cookies

      Small sets of data stored in the User's device.

    9. Legal information

      This privacy statement has been prepared based on provisions of multiple legislations. This privacy policy applies solely to GIC, if not stated otherwise within this document.

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89 Tagore Ln
Singapore 787531

Mons Space Building, 3rd Floor
131 Kol. Yos Sudarso St
Medan, North Sumatera 20138

Sahid Sudirman Center, Floor 20A
86 Jend. Sudirman St
Central Jakarta 10220

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